Tag | Support Posts

Today I ran into an issue provisioning web sites on Azure, an issue I had with one of the subscriptions that I work with when I’m recording webcasts and training sessions. In the past I would send an email to one of my evangelist friends to see if they knew someone who maybe knew who to talk to in order to get results, but this time I figured I’d check out what I could do online. I went to www.windowsazure.com/support and clicked on the link to get support Technorati Tags: CloudTip,Azure,Support ...
Recently, we started testing SmarterTools' SmartTrack application to replace our current support system. We were definitely using a early BETA and it had issues, but we knew the product would be in full release soon enough. So if you have tried to use the web interface lately, sorry it was broken. But today is a new day and we have updated the system to the full version of SmartTrack and everything is active and ready to roll. There are tons of new features, but the big one is Online Chat. Please ...
With John and my contribution to an upcoming book (more detail later) and client load for Alexander & Julian Inc., we have been very busy lately. Tonight, I am hoping with the hosting update we will be doing will help stabilize the site and get us back into high performance. The new support system we launched on Geekswithblogs.net has been pretty successful, but not everyone is using it yet. If you have any problems with the site or content of the site, please email support@geekswithblogs.com ...
When we went to SC for Code Camp, I moved my Nuvi from the Xterra to the rental van. I had a lot of trouble getting it out of my car since it has stuck to the windsheld and ended up tearing a bunch of the rubber off to get it out of my car. When we arrived home, the same thing happened in the van and I had to scrap it off the window to get it out. This left it unusable since it would not stick to any window at this point. Finally after a few weeks of putting up with no GPS, I called Garmin on Wednesday ...