News

Copyright © 2008-2019 Paula DiTallo

Tag Cloud



Outlook 2007 Business Contact Manager doesn't work or won't load, why?

There are several reasons why the Business Contact Manager (BCM) might not load, rather than guess, the best thing to do is to have BCM generate a log file so you can analyze the problem more methodically! How cool is that ?

Here's what you need to do to invoke logging in BCM:

  1. In Outlook, go to the Help Menu
  2. Click on About Business Contact Manager for Outlook.
  3. A window will open, in this window click on the checkbox to enable logging for BCM.
  4. The log file that get's generated is located under: c:\Users\YourName\AppData\Local\Temp\BCMLog_Vx.log

Open the file and have a look around! This should help you determine what the trouble is without a lot of guess work!

 

Tuesday, May 20, 2008 4:55 AM

Feedback

# re: Outlook 2007 Business Contact Manager doesn't work or won't load, why?

I had the same problem with Business Contact Manager. When I looked under Help in Outllook it showed that BCM had been deactived. To fix this, I just highlighte BCM and clicked enable then closed outlook and restarted and then BCM was again active-

hope this helps 1/19/2009 5:03 AM | Randy Dean

Post A Comment
Title:
Name:
Email:
Comment:
Verification: